THE PURCHASE

Choosing the show

Choosing the discount

If the show has a discount you will have to select it at the moment you choose the seat and the number of tickets and select the number of tickets with discounts in the square that bears the same name.

Automatically you will be discounted the money corresponding to the total of the purchase.

You can only benefit from one type of discount per operation.

Choosing the seat

Filling in the data

Once you have selected the seats you will arrive to a screen where you will have to fill in the necessary fields to finalize the reservation of the tickets.

The reason why we ask for you telephone number or email is so that we can inform you in the case of suspensions or changes in the show.

If you are a registered user, you can identify yourself typing the user email, the password and clicking on , so that the rest of the fields (except the card) will fill up automatically.

Methods of payment

To buy the tickets you can use your card VISA, MASTERCARD, EUROCARD, MAESTRO, EURO-6000  o JCB.

In the card number field you have to introduce 16 digits without spaces between them.

Fill the month and the expiry year with 2 digits.

Safe Purchase

In Telentrada.com we are conscious of the importance of guaranteeing the information sent between Telentrada and its customers.. For this reason Caixa Catalunya Telentrada has measures to guarantee the security and confidentiality of the system.

You will know you are navigating in a secure environment because you will see a padlock or key on the bottom left area of Netscape or Explorer navigator. You will also see that that at beginning of the URL the protocol changes from http to https.

Telentrada.com server is certified by Verisign, an international authorized certifier.

Telentrada.com assures that the payments made with card through internet, use the system of authorization, this means that when you are in the process of buying we verify the operation is done by the holder of the card.

In order to verify this, we connect with the bank of the user¿s card which at the same time asks the customer to validate the operation with a password, Bin, telephone call, etc.

Verifying the purchase

Once you have received the confirmation of the purchase, you can consult the entries pending for collection and their location.

You will find a link at the end of the buying process and in the heading that says "Pending tickets", introduce the 16 digits of the card you have used for the purchase and you can see if you have any pending entries.

If you think you have made the purchase correctly and you do not have pending entries, it is possible that the promoter has already printed the entries for you to collect them the same day of the show. You can verify this ringing 902 10 12 12.